We ship worldwide from our Stockholm atelier. You can see below our different shipping options and the usual time frames for delivery. Please take into account that the time frames are estimations and cannot be taken as a guarantee of delivery. They can vary during holidays or due to other external causes that impact the postal sevices.
Free standard shipping on orders over 300€ for Europe and USA.
- Standard (1-2 business days): 6.5€
- Standard (5-10 business days): 16€
- Express (3 business days): 25€
OUTSIDE THE EUROPEAN UNION
- Standard (10-15 business days): 16€
- Express (3-4 business days): 30€
- Express shipping for Australia (3-4 business days): 50€
Note: We are not responsible for shipping delays due to customs holds. Customs authorities require us to list the actual value of all items shipped overseas and no items will be marked as a gift. Items shipped outside of the EU may be subject to taxes, customs duties, and fees levied by the destination country. Customers are the importers of record and are responsible for paying any import fees.
It is extremely rare that a parcel gets lost or missing. Usually all parcels turn up in the correct destination sooner or later, and we cannot offer refunds for lost parcels that haven’t been insured. If you would like to add insurance to your parcel, please contact us and we will create a custom shipping option for you.
If you have problems with your parcel delivery please contact the delivery agency first, as we do not have any control over what happens once the parcel leaves our atelier.
If you do not pick up or accept your delivery and it is returned to us, you will be responsible for paying any return shipping costs and fees. If you’d like the package to be re-shipped to you, you will have to pay the corresponding shipping cost a second time.
If you do not wish to have the package re-delivered and ask for a refund, all shipping costs and fees will be deducted from your refund, plus a 20% restocking fee.
We continue working as usual, but the pandemic has affected all countries in many ways, and it has had a severe impact on postal services.
Delays are to be expected, and for that reason we cannot guarantee the delivery within the normal time frame.
Please, be patient and stay safe!